Managed Service Provider (MSP) & Vendor Managed Services (VMS)

Genesis Managed Services Solutions (GMSS) – A Vendor neutral approach to VMS technology.

Genesis Managed Services Solutions (GMSS) provides a full service Master Vendor/Master Service Provider solution for direct placement and temporary staffing. This service includes an on-line web-based vendor management tool, recruiting personnel and help desk.

As the MSP, GMSS manages and mentors the relationship between the client and its supply base performing duties to include: monitoring the technology and service delivery to make certain all service level agreements are met, preparing supplier report cards and quality assessments, conducting training and order management activities, preparing rate audits and bill rate recommendations. The scope of this role may be further delineated to manage for such things as Sarbanes Oxley reporting, federal contract reporting requirements, and minority content goals. In engagements where GMSS serves as the MSP, the client has the option to aggregate some or all of the spend captured in the tool and report it as minority content under GMSS’s minority certification. Additionally GMSS has, as a result of many client requests, built a pre-qualified network of independently owned minority businesses to satisfy a broad range of technical service requirements which includes: engineering and design services, IT consulting and project services, Six Sigma and ISO training and Consulting services.

GMSS supports a vendor neutral approach to Vendor Management Solutions (VMS) technology. We encourage clients to separate the technology selection from the supply base selection. In this way both choices are independent of one another and enable the selection process to identify and source “best-in-class” for both sides of this equation. Historically, staffing companies imported their technology to the client site. Early in VMS evolution this meant that the large multi-national staffing companies captured most of this market due to their financial strength and investment in leading edge technology. This combined solution of large staffing provider and their proprietary technology created rifts in the supply chain and had cast doubt on the bias free nature of the reporting metrics.

We offer this foundation of knowledge and experience to our clients as we work in partnership to help clients make an informed choice tailored to the needs of their company. GMSS’s advisory services focus on working with the client to determine such things as: what components are suitable for inclusion in a VMS tool solution, what processes need to be captured in the tool and what reporting and monitoring tasks need to be captured. VMS is a feature rich technology and requires the creation of a complex buying matrix to effectively sort and distinguish the “nice to haves” from the “must haves.” Many stakeholders need to participate in the acquisition phase and support across multiple operating units is required to ensure successful implementation. VMS applications today are designed to deliver total workforce management across operating units, states and even countries. The solution can track time cards, hours worked, fixed fee projects and milestone billings. Additionally, the tool can be used to facilitate the RFP process.

Managing today’s contingent and temporary workforce is a time consuming and costly administrative task for many organizations. We offer full-service, single source solutions as alternatives to traditional temporary staffing and on-site programs. Our team does a complete site assessment that includes understanding your company’s history, your business goals as they relate to your staffing program, and then we present a customized solution that provides a cost-effective and efficient contingent workforce for your company. Our Vendor Neutral Management program can significantly reduce your overall costs. Our Vendor Neutral Management program acts as a single staffing conduit for your organization’s hiring managers – all requests, queries, reports, etc., are consolidated at the VMS provider level. We perform many other functions as part of an overall management program, for example: locate and validate supplier organizations; monitor rate compliance; create and run recruitment programs; monitor assignment longevity, on boarding, and off boarding activities; and track company-wide volume discounts; to name a few. Hiring managers will be able to improve productivity by eliminating low-value work activities. To suppliers, instead of dealing with many different managers and processes within a customer organization, they too have a single point of contact in the VMS provider, leading to streamlined procedures for them to get contingent employees placed and working. We can advise and assist with selecting and deploying the technology that will deliver the best returns. We will either partner with the leading technology providers or integrate with your organization existing system.

Genesis Managed Services Solutions (GMSS) is woman-owned, workforce management company, based in the Los Angeles, CA area. We also have locations in the Miami and New York City areas.

Genesis Managed Services Solutions (GMSS) offers a variety of managed services programs designed to maximize the effectiveness of every staffing dollar.

Genesis leverages its expertise in staffing, procurement and supplier management to provide customers with effective and dynamic workforce staffing solutions. Services are flexible, fully scalable, and can be phased in, expanded, or revised to meet changes in your business
environment. Our experienced, decision-making, capable staff helps manage the whole process, from recruiting your temporary workforce to coordinating your entire staffing vendor pool.

Parameters of the GMSS solution include (but are not limited to):

Single-point source to manage all contracts, insurance and certificates
Source higher quality contingent workers for each job requisition
Empower managers to better forecast and enhance workforce planning
Reduce overall contingent workforce costs
Retain or terminate staffing providers based upon objective performance measurements
Replace multiple billings from staffing providers with one consolidated invoice
Promote and maintain staffing vendor neutrality
Improve contingent worker productivity
Eliminate inconsistencies in pay/bill and performance standards from multiple staffing providers
Identify and correct process bottlenecks
Significantly reduce project staffing time
Enable the sharing of contingent workers between departments for maximum utilization
Improving contract compliance via reduction of co-employment, providing auditable data for SOX compliance, and meeting GAAP requirements
Consolidated invoicing, supplier payment, and program reporting
Diversity Management

A successful managed services solution requires satisfied suppliers

Our services not only focus on working well with our clients but working well with our network of suppliers. We accomplish this by providing the means of effective and responsive communication between all parties. Our communication will include sufficient details on job requirements, prompt and sufficient candidate profile/resume and interview feedback and by tracking and sharing vendor performance. Vendor performance will be tracked through key performance metrics, which will include number of qualified candidates sourced, average fill time, average response time, percentage of jobs completed satisfactorily, and other relevant metrics as deemed relevant for each business unit or function.

GMSS vast supplier network which includes national, full-service suppliers as well as niche suppliers and minority business enterprise (MBE) suppliers. Bottom line, our network of suppliers will yield the contingent workers that our clients need, when they need them, with the skills needed for the job in areas such as:

Accounting & Financial
Administrative & Clerical
Call Center
Engineering (Automotive, Aviation, Energy, Environmental, Manufacturing)
Government
Healthcare
Information Technology
Legal
Professional Services (HR, marketing, etc.)
Sales
Scientific
Telecommunications

[wptabs style="wpui-dark" effect="fade"][/wptabs]

A Better Way to Manage Your Contingent Workforce

Companies that depend on a large and dynamic contingent workforce face unique operating challenges. Dozens of suppliers, multiple using departments and hiring managers, diverse technology options, changing compliance issues – these factors and more make workforce management prone to costly inefficiency. That’s why many of the nation’s largest employers and smaller more regional companies alike, who use a contingent workforce, turn to Genesis Managed Services Solutions (GMSS).

Our full suite of Workforce Management Solutions can help you streamline and optimize your entire contingent workforce program – with bottom-line benefits to your business.

Flexible Options

Clients can choose from among our individual services or engage us a full-service, vendor-neutral Managed Services Provider (MSP). Through this popular model, we serve as a single point-of-contact and accountability for all your suppliers, hiring managers and contractors. From technology implementation to supplier vetting to supply chain performance management, we expertly and seamlessly handle your entire contingent workforce program. We can also establish a primary staffing supplier model for our clients and work with our GMSS network of affiliated recruiting companies. Either way, we’re on your team and work with you to develop the best program design to support your business.

Bottom-Line Benefits

Significant hard dollar savings – by aligning rate cards, eliminating maverick spending and other strategies.
Dramatic soft cost reductions – through productivity improvements, process efficiency, and freeing up resources currently devoted to contingent workforce management.
Improved program productivity – including better fulfillment rates and cycle times and simplified processes for you and your suppliers
Improved worker productivity – because the most qualified people are on the job and processes for time and expense entry are simplified
Reduced risk – by ensuring traceable and auditable transactions, full regulatory compliance, and control of co-employment risks.
Guaranteed performance – through program service level agreements and supplier performance monitoring, coaching and management

Improving your contingent workforce program starts with getting a clear picture of where you are today – which isn’t always easy. What are your needs for contingent labor next year? Which departments use contingent workers the most, what kind, and how much? Where are bottlenecks occurring and why? What could you be doing better? Our exclusive solution design services help you answer these questions and more, giving you an accurate starting point for making process improvements.

With Genesis Managed Services Solutions (GMSS)as your Managed Service Provider, our customers’ satisfaction is our number one goal. And we’ve found that goes hand-in-hand with how their program ultimately performs. So, we’ve built performance management into our solutions as a key component, meaning that we establish the right metrics to achieve each client’s goals. Through our industry experience, we’ve been able to virtually prove that the metrics that get tracked and measured actually ‘get done.’ So, we work with each client to:

Define the program’s goals
Establish the right service level metrics to achieve those goals
Benchmark, track and measure the metrics continually
Develop and implement strategies for performance improvement along the way
Plan strategically and amend which metrics guide the program as needed.

Managed Service Providers

Our team at GMSS can manage your recruiting and staffing needs for direct placement assignments, contingent workforce or temporary staffing needs.

VMS Technology

The latest e-procurement and vendor management solutions can streamline and automate many processes that support contingent workforce administration – from requisitions and approvals to time and expense management, payment, and reporting. But with a vast array of vendor management solutions available for workforce management automation – which features will really be of value to your business? And how will you integrate future releases and improvements of the technology?

E-procurement technology is a cumbersome and daunting landscape to navigate through. That’s why we’ve designed the technology component of our workforce management solution to address the right fit for each customer. Genesis Managed Services Solutions (GMSS is is 100% independent and impartial, serving as your objective advisor in selecting and deploying the VMS technology that will deliver the best returns. Whether it is choosing a customized platform that will integrate into your exiting technology platforms or utilized a 3rd party solution.

Supply Chain Management

From supplier vetting to contract logistics and auditing, top employers look to Genesis Managed Services Solutions (GMSS) to manage every step of the staffing supply chain for optimal performance of their contingent workforce programs.

From tiered models to a preferred-supplier model with ancillary niche providers, your tailored supply chain will both meet your volume needs and address hard-to-fill positions.

For more information, please contact us directly at +1 (800) 780-2232.